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Vipul Verma

Vipul Verma

Partner

Hands-on experience in building, transitioning, and scaling shared services and capability centres across India, Poland, Hungary, and China for clients in financial services, manufacturing, automotive, pharmaceuticals, and technology. Skilled in managing end-to-end transformation — from operating model design and site setup to transition execution, governance, SLA rollout, and steady-state stabilization. Known for driving operational efficiency, process standardization, and seamless knowledge transfer across global delivery setups.

Key Experience Highlights

Led multiple process transitions managing discovery, due diligence, knowledge transfer, documentation, and go-live support — ensuring seamless operational handover with defined SLAs and governance.

Developed target operating models and organization structuresdefining service scope, functional roles, and escalation paths to create a scalable and efficient delivery model.

Built a greenfield shared services center, overseeing site selection, hiring strategy, infrastructure readiness, and process migration — transitioning critical finance and operations functions within defined timelines.

Scaled existing shared service operations and established an alternate delivery site/s, ensuring business continuity and resilience while harmonizing processes across canters and optimizing cost-to-serve.

Managed large-scale offshoring programs for manufacturing, automotive, and pharma clients, transitioning processes from onshore to India while setting up SLAs, process documentation, and control frameworks aligned with client expectations.

Developed standardized operating procedures (SOPs), RACI matrices, and service catalogues, enabling uniformity in service delivery and faster onboarding of new teams and functions.

Designed and implemented governance dashboards and review mechanisms, providing leadership visibility into performance metrics, SLA adherence, and improvement actions across geographies.

Collaborated closely with SMEs and process owners to re-engineer workflows, introduce automation opportunities, and streamline approval processes for higher efficiency and reduced turnaround time.

Drove productivity improvements of 25–30% through process simplification, automation initiatives, and workflow consolidation across migrated and stabilized functions.

Led change management, capability-building, and communication programs, ensuring smooth transitions, skill transfer, and sustained performance post-migration through structured training and engagement plans.

FAQ

How does ElementsSkill identify the right candidates for our specific needs?

We combine innovative design thinking with a deep understanding of human processes to create objective solutions that truly leverage your human capital.

How do you determine the specific needs of a company for consulting, hiring and skilling solutions?

Our process begins with a comprehensive assessment and consultation, where we analyze your current state, goals, and industry-specific requirements to tailor our services accordingly.

What industries do you have experience in?

We have diverse industry exposure, ranging from technology and healthcare to finance and manufacturing. Our expertise allows us to adapt our solutions to various sectors.

Where Vision Meets Implementation, Excellence Follows

Contact us

Office

4th Floor, Westend Center 3, Aundh,
Pune – 411007, Maharashtra, India.

Contact Us

info@elementskill.com

For speaking opportunities please reach out :

reetu@elementskill.com